Privacy Policy
Privacy Policy
Introduction
Kent Recycle and Removals (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you use our website and services.
What Information We Collect
We may collect the following information when you interact with us:
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Personal details: Name, email address, phone number, and address.
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Transaction details: Payments made for our services.
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Technical data: IP address, browser type, and device information when you visit our website.
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How We Use Your Information
We use your information for:
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Providing and managing our services.
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Communicating with you about bookings, quotes, or queries.
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Improving our website and customer experience.
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Complying with legal and regulatory requirements.
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How We Protect Your Data
We implement strict security measures to safeguard your information. This includes encryption, secure servers, and restricted access to personal data.
Sharing Your Data
We do not sell or rent your personal information to third parties. We may share your information with:
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Service providers who assist in delivering our services.
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Legal authorities, if required by law.
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Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate information.
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Request the deletion of your data.
To exercise your rights, contact us at Info@kentrecycle.co.uk. -
Cookies
We use cookies to improve website functionality and analyse visitor behaviour. You can manage your cookie preferences through your browser settings.
Contact Us
For questions about this policy, contact us at:
Email: Info@kentrecycle.co.uk
Phone: 01304262362
Terms and Conditions
Introduction
By using the services provided by Kent Recycle and Removals, you agree to these terms and conditions. Please read them carefully.
Services
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We provide house and commercial clearance, removals, and recycling services across Kent and the South East.
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Services are subject to availability and agreed terms.
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Quotes and Payments
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All quotes are valid for 30 days unless stated otherwise.
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Payments must be made in full upon completion of services unless alternative arrangements have been agreed.
Cancellations
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Cancellations made less than 24 hours before a scheduled service may incur a fee.
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Liability
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While we take every precaution to handle items with care, we are not liable for pre-existing damage or issues with items being cleared or transported.
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We are not responsible for delays caused by unforeseen circumstances (e.g., traffic, weather).
Waste Disposal
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We ensure waste is disposed of responsibly in line with local regulations.
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Hazardous materials (e.g., asbestos, chemicals) must be disclosed in advance and may incur additional charges.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be updated on our website, and continued use of our services indicates acceptance of these changes.
Contact Us
For any questions regarding these terms, contact us at:
Email: Info@kentrecycle.co.uk
Phone: 01304262362
At Kent Recycle and Removals, we prioritize the privacy and safety of our customers' personal information. We implement secure data storage and utilize trusted payment verification methods. Our privacy policy outlines our approach to data collection, usage, and customer communication, aiming to establish transparency and build trust with our valued clients.
Terms of Service
Our commitment to customer care is at the core of our business values. We are dedicated to delivering exceptional services and ensuring customer satisfaction. Our terms of service provide detailed information about our offerings, policies, and ways to reach out to our team for any inquiries. By prioritizing clear communication and reliable support, we aim to instill confidence in every customer interaction.